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BIOGRAPHICAL NOTE
BORN MAY 8TH ,1956
DEGREE IN POLITICAL SCIENCE FROM UNIVERSITY OF MILAN

ACADEMIC PROFILE
FULL PROFESSOR OF CORPORATE ECONOMICS AND MANAGEMENT
SCIENTIFIC DIRECTOR OF THE MASTER’S IN MARKETING MANAGEMENT, A POST-GRADUATE PROGRAMME IN COLLABORATION WITH “IL SOLE 24 ORE GROUP” AND THE UNIVERSITY OF PARMA
HE IS ALSO PAST PRESIDENT OF THE ITALIAN MARKETING SOCIETY.
HE ATTENDED THE INTERNATIONAL TEACHERS PROGRAMME (BOCCONI SDA BUSINESS SCHOOL, MILAN,1988) AND THE 1ST EDITION OF SUMMER SCHOOL ON MANAGEMENT GOVERNANCE, ORGANIZED BY THE ITALIAN ACADEMY OF BUSINESS ADMINISTRATION AND MANAGEMENT. (PISTOIA,1984)

RESEARCH PROFILE
1981-1988: CONTRACT RESEARCH WORK CARRIED OUT AT THE ‘CENTRO DI STUDI SUL COMMERCIO (CESCOM) ’ OF UNIVERSITY OF BOCCONI
1984-1990: MEMBER OF THE EDITORIAL BOARD OF THE JOURNAL “COMMERCIO- RIVISTA DI ECONOMIA E POLITICA COMMERCIALE”, FRANCO ANGELI EDITORE.
1987-1994: CO-ORDINATOR OF THE PERSONNEL AND ORGANISATIONAL AREA FOR IFOR (INSTITUTE FOR CORPORATE EDUCATIONAL TRAINING) IN MILAN. CENTRE OF EDUCATION AND RESEARCH IN COLLABORATION WITH THE BOCCONI UNIVERSITY AND THE BUSINESS SCHOOL OF COMMERCE, TOURISM AND SERVICES.
1990-1992: CO-ORDINATOR OF THE MASTER’S IN DISTRIBUTION MANAGEMENT FOR THE SENIOR BUSINESS SCHOOL OF COMMERCE, TOURISM AND SERVICES.
1990-1995: DEPUTYY DIRECTOR OF THE NATIONAL LIBRARY OF COMMERCE, TOURISM AND SERVICES IN MILAN.
1994-1999: DEPUTY EDITOR OF THE JOURNAL “TRADE MARKETING” FRANCO ANGELI EDITORE, MILAN.
2001-2002: BOARD MEMBER OF THE UNIVERSITY OF PARMA.
1994-2005: EAERCD MEMBER – EUROPEAN ASSOCIATION FOR EDUCATION AND RESEARCH IN COMMERCIAL DISTRIBUTION.
1995-2005: HEAD OF RESEARCH IN THE PROBLEMATIC AREAS OF DISTRIBUTION FOR ‘CERMES’ (RESEARCH CENTRE ON MARKETS AND SECTORIAL INDUSTRIES), BOCCONI UNIVERSITY .
2000-2003: CHIEF OF THE EDITORIAL BOARD OF THE JOURNAL “INDUSTRIA & DISTRIBUZIONE” FRANCO ANGELI EDITORE, MILAN.
2005- 2010: MEMBER OF THE ITALIAN ACADEMY OF BUSINESS ADMINISTRATION AND MANAGEMENT.
2004-2009: PRESIDENT OF THE DEGREE COURSE IN ECONOMICS AND MANGEMENT AT THE FACULTY OF ECONOMICS

RESEARCH INTERESTS
MARKETING CHANNEL, DISTRIBUTIVE MARKETING, RETAILING, CUSTOMER VALUE MANAGEMENT IN THE SERVICE INDUSTRY, CUSTOMER SATISFACTION

Anno accademico di erogazione: 2020/2021

Anno accademico di erogazione: 2019/2020

Anno accademico di erogazione: 2018/2019

Anno accademico di erogazione: 2017/2018

Anno accademico di erogazione: 2016/2017

Anno accademico di erogazione: 2015/2016

Anno accademico di erogazione: 2014/2015

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032243
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032426